If you would like to submit a virus sample manually, please use our secure Web Submission Tool.
Retail (Home) Users
Instructions for Windows users | Instructions for Macintosh users
Gold Support Users
Please contact Gold Technical Support for the Web address
Platinum Support Users
Please contact Platinum Technical Support for the Web address
If you suspect that your master boot record is infected (Windows 95/98/Me only), and want to submit a copy to Symantec Security Response, follow these steps: